Ways to Track Your SSDI Application

There are multiple ways to track your SSDI application in Alabama, including online, by phone, or in person:

1. Online via Your Social Security Account

The fastest and most efficient way to track your application is through the My Social Security portal:

• Go to the official SSA website and log into your my Social Security account.
• Click on “Check the Status of Your Application.”
• You’ll see updates like:
• When your application was received
• Whether it's under review
• If SSA needs additional documents
• The final decision

If you don’t have an account yet, you can register for one online, even if your application was filed in person or by phone.

2. Call the SSA Directly

If you prefer not to go online, you can call the SSA at 1-800-772-1213 (TTY: 1-800-325-0778):

• Representatives are available Monday through Friday, from 8:00 a.m. to 7:00 p.m.
• Be ready with your Social Security number and any reference numbers provided during the application process.

3. Contact Your Local SSA Office

You can also visit or call your local SSA field office in Alabama:

• Field offices can give updates specific to your case.
• Be sure to bring a valid ID and any paperwork related to your application.

You can find your local office by entering your ZIP code on the SSA’s office locator page.

What You’ll See in the Application Status

When tracking your SSDI application, the status updates may include:

• “Received” – Your application was received by SSA.
• “In Process” – Your file is under review, and medical evidence is being gathered.
• “Decision Made” – A determination has been made; you may be notified soon.
• “Pending Additional Information” – SSA may request more medical records or documentation.
• “Approved” or “Denied” – The final outcome of your initial claim.

You might also see updates if your case has moved to Disability Determination Services (DDS) in Alabama for medical review.

When to Expect an Update

Most applicants receive a decision within 3 to 6 months, though timelines can vary depending on:

• The complexity of your condition
• How quickly your doctors submit records
• Whether SSA requires a consultative exam
• Backlogs at local SSA or DDS offices

If you haven’t received any updates within 90 days, it’s a good idea to contact SSA directly to ensure your case is moving forward.

What If You Notice a Problem?

If your application seems stuck or you receive a notice that doesn’t make sense, take action:



• Contact SSA immediately to clarify the issue.
• Confirm your contact information is correct on file.
• Speak with a disability attorney if you need help gathering documents or responding to SSA inquiries.
• If your application is denied, you’ll want to know right away so you can begin the appeals process.